Table 1 Assessment instructions
|The objective of this assessment is to assess your knowledge and performance in developing recommendations to address gaps in organisational policies relating to personal information and intellectual property.
|Assessment Event number
|1 of 2
|Instructions for this assessment
|This is a project-based assessment and will be assessing you on your knowledge and performance of the unit.This assessment is in four parts:
And is supported by:
|On completion of this assessment, you are required to submit it to your Teacher/Assessor for marking. Where possible, submission and upload of all required assessment files should be via the TAFE NSW online learning platform.You are required to submit the following items:1. Gelos Enterprises Policy and Procedures Report Your Name.docx
where Your Name is your full name
2. This updated assessment item
Ensure you have included your name at the bottom of each page of documents you submit.
It is important that you keep a copy of all electronic and hardcopy assessments submitted to TAFE and complete the assessment declaration when submitting the assessment.
|What do I need to do to achieve a satisfactory result?
|To achieve a satisfactory result for this assessment you must answer all the questions correctly. If a resit is required to achieve a satisfactory result it will be conducted at an agreed time after a suitable revision period.
|What do I need to provide?
|• TAFE NSW student account username and password. If you do not know your username and password, contact your campus or service centre on 131601.• Computer or other device with word processing software and internet access• Writing materials, if required
• USB Drive or other storage method to save work to, with at least 1Gb of free storage.
|What the assessor will provide?
|· Access to this assessment and learning resources, including the student workbook and any supporting documents or links.· Organisational policies, procedures, guidelines and corporate governance documentation· Scenario documents:
· You will be required to refer to the Gelos Policies and Procedures (Long URL: https://share.tafensw.edu.au/share/file/d0b458dc-3922-409d-b1fe-9a2f785f4a38/1/GelosEnterprises.zip/index.html )
o Intellectual Property Policy
o Code of Conduct Policy and Procedure
o Data Backup Policy
o Data Protection Policy
o Discrimination Harassment and Workplace Bullying Policy and Procedure
o ICT Risk Management Policy
o Customer Complaint Policy and Procedure
|Due date Time allowed
|Refer to the Unit Assessment Guide.6 hours (indicative only)TAFE NSW campus/ TAFE Digital Campus/ TAFE NSW Moodle/ a location determined by your Teacher/Assessor
|Assessment feedback, review or appeals
|In accordance with the TAFE NSW policy Manage Assessment Appeals, all students have the right to appeal an assessment decision in relation to how the assessment was conducted and the outcome of the assessment. Appeals must be lodged within 14 working days of the formal notification of the result of the assessment.If you would like to request a review of your results or if you have any concerns about your results, contact your Teacher/Assessor or Head Teacher. If they are unavailable, contact the Student Administration Officer.Contact your Head Teacher/Assessor for the assessment appeals procedures at your college/campus.
The instructions and the criteria in the tasks and activities below will be used by the Teacher/Assessor to determine whether the tasks and activities have been satisfactorily completed. Use these instructions and criteria to ensure you demonstrate the required skills and knowledge.
If this assessment requires you to record information, your Teacher/Assessor will provide you with an appropriate document/template.
Your Teacher/Assessor will advise a time and location for each event.
Alternatively, you may have the option to record your participation and submit as video evidence.
If you are submitting video evidence, you must:
Please refer to the following scenario information on Gelos Enterprises. You will use this scenario information to complete this assessment.
For this assessment you are required to produce a formal report called Gelos Enterprises Policy and Procedures Report. This report is to be structured as follows:
Following assessment Part 1 and 2, you will be able to complete a ‘partial report’ up to an including 6. Report Body – iv. implementation Plan. You will need to bring this partially completed report to your meeting with Madison Mathews (Part 3).
Following assessment Part 3, you will be able to complete your full report including 6. Report Body – v. Presenting to Gelos Management and vi. Documentation of feedback (full report finalised and submitted in Part 4).
Prepare your report skeleton using the supplied Gelos Style Guide (Long URL: https://share.tafensw.edu.au/share/items/5f1cec7b-1d03-446a-85b7-edb42692c34e/0/?attachment.uuid=7f4fb7d3-3c6e-4e89-ad1b-2443d7e7b2fe). Make sure your report is structured as above.
Save your document as Gelos Enterprises Policy and Procedures Report Your Name.docx where Your Name is your full name.
Hint: To enhance readability of this report you are encouraged to:
You are working as an ICT Technician for Gelos Enterprises (Long URL: https://share.tafensw.edu.au/share/file/d0b458dc-3922-409d-b1fe-9a2f785f4a38/1/GelosEnterprises.zip/index.html), reporting to the ICT Support Senior Manager, Madison Mathews. Gelos has changed and become a more mobile workforce. Gelos Management has recognised that, because of this adjustment to remote work options for all employees, they need to update their policies and procedures for offsite working. This will ensure all Gelos intellectual property (IP), ethics and privacy policies are in place and are complied with by all employees and teams.
You have been asked to assist in the development and deployment of the protocols, policies and procedures necessary to ensure Gelos complies with all relevant IP, ethics and privacy policies.
Refer to the Gelos Policies and Procedures (Long URL: https://share.tafensw.edu.au/share/file/d0b458dc-3922-409d-b1fe-9a2f785f4a38/1/GelosEnterprises.zip/index.html ) to assist you with this project;
Gelos requires its management and employees to abide by the ITPA (Information Technology Professional Association) code of ethics policy. (Long URL: https://www.itpa.org.au/code-of-ethics/)
Relevant legislation, regulations and codes of practice/industry standards can be accessed from:
(Long URL: https://www.legislation.gov.au/)
(Long URL: https://legislation.nsw.gov.au/)
(Long URL: https://www.cyber.gov.au/ )
Your ICT Support Senior Manager, Madison Mathews has asked for your assistance in reviewing industry standards in Australia and comparing these to Gelos Enterprises current policies and procedures.
Identify and document current organisational IP and copyright legislation. To respond to this, you must:
(Long URL: https://www.legislation.gov.au/)
(Long URL: https://legislation.nsw.gov.au/)
(Long URL: https://www.ipaustralia.gov.au/)
(Long URL: https://www.oaic.gov.au/privacy/australian-privacy-principles-guidelines/chapter-1-app-1-open-and-transparent-management-of-personal-information)
Locate the Australian Computer Society (ACS) Code of Ethics, and Gelos Enterprises Code of Ethics Policy within the Code of Conduct Policy and Procedure (Long URL: https://share.tafensw.edu.au/share/file/5f1cec7b-1d03-446a-85b7-edb42692c34e/1/GE_Code-of-conduct-policy-and-procedure.pdf). Choose one of the values from the ACS Code of Ethics to compare with Gelos Enterprises Code of Ethics Policy. Complete the following table, outlining
Madison has asked you if you think Gelos Enterprise needs to update any of its policies and procedures.
Task 2.1 – Reviewing documentation
Task 2.2 - Implementation and review plan
Develop an implementation and review plan that Gelos Enterprises could use to ensure that the policies will be effectively employed by all the staff members, including regular checks and reviews of work practices. Your plan must include the following:
You will participate in a role play, which will be observed by your Teacher/Assessor in class or you will need to submit a video.
Your role play will be used as part of the overall evidence requirements of the unit.
You should refer to the list of criteria provided in the Observation Checklist to understand what skills you need to demonstrate in this section of the assessment. This Checklist outlines the Performance Criteria, Performance Evidence and Assessment Conditions your Teacher/Assessor will be marking you on.
Task 3.1 The scenario – Meeting with Gelos management
Your ICT Support Senior Manager, Madison Mathews, has set up a meeting to discuss your proposed recommendations and implementation plan provided by you in your report. To complete this task, you will need to:
Role of the student being assessed
During the role play make sure that you:
You must also provide a copy of your plan to Madison (this can be done by email) and obtain written sign off/verbal confirmation from Madison to endorse the changes outlined in your plan.
This role play will take approximately 10 to 15 minutes. To understand the assessment criteria for this role play, see Assessment Checklist 1.
Before participating in this role play, make sure that you have completed Part 1 and 2 of this assessment item. You will need to bring a copy of your partially completed report to this “meeting”.
The assessor may ask questions while the demonstration is taking place, or if appropriate directly after the activity has been completed.
Role of the people in supporting roles
For in-class students: In this meeting your assessor will organise for a suitable person, such as another teacher, student or industry representative, to play the role of your manager, the ICT Technician, Madison Mathews.
For online students: You will need to organise for a suitable person, such as a colleague, student or relative, to play the role of your manager, the ICT Technician, Madison Mathews. You will need to submit a video recording of the role play. Make sure supporting role players have the scenario instructions to work from. Ensure there is enough information so that they can effectively contribute to the role play.
Task 3.2 – Documentation of feedback
Complete the table to document the feedback you received as part of your meeting with Madison.
Ensure you follow Gelos Enterprise’s feedback procedure, located in the Gelos Communications Procedure document.
Finalise your report in Part (1-3) by updating the feedback and/or comments you received during the role play task from Madison.
Submit your final report to your assessor by marking.