ASSESSMENT TASK 4 – Enquiry Checklist
You are to develop a buyer enquiry checklist to use for an initial buyer interview to address their expectations.
You are to include:
- Questions required to determine the buyer’s expectations from agent about services offered
- Questions to determine the property requirements including features, location, and price
- Questions to determine the source of this enquiry – i.e., open home, phone, email, walk-in, internet, referral
- Record-keeping processes – how you will use this data to match property to your buyer, how you will protect the privacy of the data
Your checklist must be in a format that can be used either in hard copy or electronically and must be developed by you.
You will not be assessed on your ability to format the document but your ability to ask appropriate questions to determine information required.