BSBPMG532 Manage Project Quality - Workplace Assessment

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Assessment Task 2 – Major Project

Overview

The goal of this assessment is to assess your practical knowledge and skills in:·      Determining quality requirements·      Implementing quality processes

·      Implementing project quality improvements

The workplace assessment is divided into 3 tasks:

1.         Part 1 – Consultation

2.         Part 2 – Quality Management Plan

3.         Part 3 – Review

These tasks must be completed as part of a formal workplace project that you are managing.

Each task comes with a set of instructions. You are to follow and perform these instructions while being observed by the assessor and submit any required documentation.

Before starting this assessment, your assessor will also discuss with you these tasks as well as instructions and guidance for satisfactorily completing them. They will also organise the resources required for this assessment (listed below).

Part I. Consultation

While being observed by your assessor, meet with at least two relevant project stakeholders and your project team to identify quality objectives and standards relevant to the project.Your assessor will divide the class into groups of 4-6 for the purpose of this discussion in a simulated environment. Your assessor will:·      Organise workplace resources required for you to complete this assessment.

·      Discuss with you the practical skills listed in the Observation Form prior to the assessment.

·      Address your queries and concerns regarding this task.

You must:

·      Identify at least two objectives and two standards

·      Develop your quality metrics for the project

·      Select the quality management methods and tools you will use for resolving quality issues

Record the minutes of your discussion with the relevant project team and stakeholders.

After completing this task, submit the minutes of your discussion with the relevant project stakeholders to your assessor.

Part II. Quality Management Plan

Develop the Quality Management Plan which you will implement for your project based on the consultations and review of documents in the previous tasks.You will be assessed on:·      Practical knowledge of quality management plans.

·      Practical skills relevant to developing quality management plans.

Use your organisation’s template for developing quality management plans, or you may use the Generic Quality Management Plan template provided along with this workbook.

Your assessor will also:

·      Provide you with a copy of policies and procedures relevant to developing quality management plans, for your reference; and discuss these policies and procedures with you.

·      Organise workplace resources required for you to complete this assessment.

·      Discuss with you the requirements listed in the Assessor’s Checklist prior to the assessment.

·      Address your queries and concerns regarding this task.

After completing this task, submit the following to your assessor:

·      Quality management plan you developed, or the completed Generic Quality Management Plan template, to your assessor.

·      Copies of the supporting documents you referenced in developing the quality management plan, e.g., the project management plan, stakeholder register, etc.

Part III. Review

In your groups formed for task 1 review two project outcomes against performance requirements documented in the quality management plan.Project outcomes to be reviewed will differ based on the project, and the organisation’s goals, e.g., a business project may have an outcome of sales output meeting target sales goals, etc.You will need to:

·      Review and document processes and implement any agreed changes throughout the project lifecycle

·      Review the project outcomes against performance requirements outlines in the QMP

·      Identify and document any lessons learned and recommend improvements

Use your organisation’s template for documenting reviews of project outcomes against performance requirements, or you may use the Generic Quality Audit template provided along with this workbook. You must complete one documentation for each project outcome you review.

After completing this task, submit the following to your assessor:

·      Documentations of the two reviews of project outcomes against performance requirements you completed, or the completed Generic Quality Audit templates

·      Documented lessons learned and suggested improvements, or completed Generic Lessons Learned template

Please use the below Scenario along with discussion with the trainer’s explanation to fill out the template:

We lost 4 weeks due to bad weather in the first 6 weeks of the project What could we do differently on the next project.

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