5HR01 Employment Relationship Management - Case Study Task

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Task Two – Advisory Briefing Note

This task requires you to produce an advisory briefing note to senior managers facing industrial unrest in the organisation.

The advisory note should contain:

  • Distinguish between organisational conflict and misbehaviour, and between informal and formal conflict. (AC 2.1)
  • Distinguish between official and unofficial employee action. (AC 2.2)
  • Assess emerging trends in the types of conflict and industrial sanctions. (AC.2.3)
  • Distinguish between third-party conciliation, mediation and arbitration. (AC.2.4)
  • Explain the main provisions of collective employment law. (AC 4.1)
  • Compare the types of employee bodies, union and non-union forms of employee representation (AC 4.2)
  • Evaluate the purpose of collective bargaining and how it works. (AC 4.3)

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